Privacy Policy (UK, European Union & EEA)

Last updated: [Insert Date]

3Quotes Trading Pty Ltd (“3Quotes”, “we”, “us”, or “our”) respects your privacy and is committed to protecting your personal data.

This Privacy Policy explains how we collect, use, disclose and safeguard personal information when you request solar, battery or energy-related quotes through our websites and advertising services.

This policy applies to individuals located in the United Kingdom, Spain, Sweden and other European Economic Area (EEA) countries.

1. Who We Are (Data Controller)

3Quotes Trading Pty Ltd

ABN: 80628997633

Address: 1/61 Henley Beach Rd Mile End SA 5031

Email: privacy@3quotes.com.au

For the purposes of the UK GDPR and EU GDPR, 3Quotes is the Data Controller of the personal data you submit via our quote request forms.

Because we are located outside the UK and EEA, we process data using international data transfer safeguards (see Section 9).

2. What Information We Collect

When you submit a quote request, we may collect:

Identity & Contact Data

• Name
• Address/postcode
• Email address
• Telephone number

Property & Enquiry Data

• Home ownership status
• Property type
• Energy usage information
• Interest in solar panels, batteries or related services

Technical Data

• IP address
• Device type
• browser type
• timestamps
• referral/advertising source

Consent Records

• the wording you agreed to
• date and time of consent
• form URL
• opt-in confirmation

3. How We Use Your Data (Purpose)

We use your information to:

1. Arrange solar or energy service quotations
2. Provide your details to selected installers
3. Verify consent to be contacted
4. Prevent fraud and duplicate enquiries
5. Comply with legal obligations
6. Improve our advertising and website performance

We do not sell your data as a marketing list.

We share it only with providers responding to your specific request.

4. Legal Basis for Processing (GDPR Article 6)

We process your personal data under the following lawful bases:

Consent (Article 6(1)(a))

You have given clear consent for installers to contact you.

Legitimate Interests (Article 6(1)(f))

We record, store and verify lead information to:

• demonstrate regulatory compliance
• prevent fraud
• defend legal claims

You may withdraw consent at any time.

5. Who We Share Your Data With

Your information will be shared with up to three independent solar or energy service providers who will contact you regarding your enquiry.

These providers become independent Data Controllers once they receive your details.

We also use service providers (processors) including:

• hosting providers
• CRM systems
• cloud storage
• analytics and security monitoring

All processors are bound by data protection agreements.

6. Communications

By submitting a request, you consent to be contacted by participating providers via:

• telephone calls
• SMS messages
• email communications

Contact will relate only to your requested quotation.

Each provider must include an unsubscribe or opt-out method in their communications.

7. Data Retention

We retain personal data only as long as necessary:

We retain consent records to demonstrate compliance with GDPR and electronic marketing laws.

8. Your Rights Under GDPR

You have the right to:

• Access your personal data
• Correct inaccurate data
• Request erasure (“right to be forgotten”)
• Restrict processing
• Object to processing
• Data portability
• Withdraw consent at any time

To exercise your rights, contact: privacy@3quotes.com.au

You may also lodge a complaint with your local supervisory authority:

UK – Information Commissioner’s Office (ICO)

Spain – Agencia Española de Protección de Datos (AEPD)

Sweden – Integritetsskyddsmyndigheten (IMY)

9. International Data Transfers

3Quotes is based in Australia.

Your personal data will be transferred outside the UK and EEA and stored on servers located in Australia and other jurisdictions.

We protect transfers using:

• Standard Contractual Clauses (SCCs)
• contractual data protection obligations
• encryption and restricted access controls

By submitting the form you acknowledge this international transfer.

10. Cookies & Tracking

We use cookies and similar technologies for:

• website functionality
• analytics
• advertising attribution

Advertising cookies (including Meta and Google tracking pixels) are used only after consent via the cookie banner where required by law.

You may manage cookies through your browser settings or the cookie preference banner.

11. Security

We implement appropriate technical and organisational measures including:

• encryption in transit (HTTPS)
• restricted staff access
• logging and monitoring
• secure data storage

However, no internet transmission can be guaranteed 100% secure.

12. Changes to This Policy

We may update this Privacy Policy periodically.

The updated version will always be available on this page with a revised “Last Updated” date.

13. Contact Us

Privacy enquiries or data requests:

Email: privacy@3quotes.com.au

Postal: 1/61 Henley Beach Rd Mile End SA 5031

We will respond within 30 days of receipt in accordance with GDPR requirements.